Join CASA of NH, a dynamic, high-energy, mission-based organization that is oriented toward diversity, equity, and inclusion. CASA of NH provides volunteer advocacy for children in New Hampshire who experienced abuse or neglect. You will be joining caring professionals led by a senior leadership team who value a supportive, diverse, talented, and friendly work environment, while setting high expectations. Be your best and work with the best at CASA of NH.

Role of Program Manager:

The Program Manager supervises, coaches and supports CASA Guardians ad Litem (volunteer advocates) and Peer Coordinators to oversee and implement the direct service of the CASA Program to advocate effectively on behalf of vulnerable children. CASA of NH is seeking two enthusiastic, compassionate, and organized team players who thrive in a collaborative, committed environment for these positions. These positions are full-time and based in our Manchester office.

Reports To:

Program Director

Major Duties & Responsibilities:

• Assists in recruitment, interviewing, and screening of Volunteer Advocates & Peer Coordinators
• Assists in training of Volunteer Advocates & Peer Coordinators
• Supervises Volunteer Advocates and Peer Coordinators who volunteer in Family Courts
• Ensures all court case data and files are accurate and up to date
• Collaborates with community partners such as court personnel, Division of Children, Youth & Families, and others

Basic Qualifications

• Experience supervising staff and/or volunteers and empowering them in their roles
• Experience in conducting training with focused enthusiasm and energy
• Excellent oral, written and interpersonal skills
• Comfortable learning proprietary software for case tracking
• Knowledge of juvenile court/child protection system a plus
• Experience working with and respecting all people regardless of socioeconomic background, culture, religion, sexual orientation, disability or gender and experience working with culturally diverse populations
• Demonstrate awareness, sound judgement and sensitivity to the interests and concerns of diverse multi-stakeholder groups
• Associate’s Degree in addition to 5+ years’ experience
• Commitment to CASA of New Hampshire’s mission, goals and values
• Enjoys working in a busy, collaborative, and supportive environment

Other Information

This is a full-time, salaried position with competitive benefits, generous vacation and sick time, and paid health insurance.

Court Appointed Special Advocates (CASA) of New Hampshire provides a voice for children and youth who have experienced abuse and neglect by empowering a statewide network of trained volunteers to advocate on their behalf so they can thrive in safe, permanent homes.

CASA of NH is an Equal Opportunity Employer and prioritizes hiring diverse, talented people who can expand our perspectives. We encourage applications from historically underrepresented and racially minoritized groups and people with experience in the foster care system. We seek to offer a safe, inclusive, and supportive work environment where all employees and volunteers, whatever their race, ethnicity, national origin, age, sexual orientation, gender identity, education or disability feel valued and respected. As an organization, we stand against racism and all forms of oppression including transphobia, classism, sexism, and xenophobia. Read our full diversity statement here.

How to Apply

Submit cover letter, resume and salary requirements by email to Bernadette Melton-Plante, Jonelle Gaffney and Erin Boylan.

John McDermott was a man whose life was committed to changing the future for New Hampshire’s youth. He spent his entire career in law enforcement and juvenile justice working diligently to improve the lives of children. John knew and believed the committed work of one or many could, and would, change the course of events and impact generations to come. John McDermott’s life was an example of how relentless advocacy can move mountains and turn the thinking of a single child in need around. The John McDermott Champion of Children Award is an annual award that celebrates the work of one person whose tireless advocacy has influenced the lives of many.

Joe Ribsam

During his tenure as the director of the Division for Children, Youth and Families, Joe Ribsam was responsible for foundational change. Joe departed DCYF this summer, accepting the position of director of child welfare and juvenile justice at the nationally recognized Annie E. Casey Foundation. We will miss Joe, but are thankful for his efforts to transform and improve DCYF during a difficult period. He was also integral in repairing relationships with the state Legislature, and worked on establishing many other partnerships throughout the state, all focused on how to better help children. This included a renewed focus on prevention, building more structure around supports for families, resulting in a variety of programs that families can now access. We are grateful for Joe’s service, and wish him the best of luck in his new role.

Past Honorees:

2022 – Carol Goldstein
2021 – Lou Catano
2020 – Sylvia Gale
2019 – Judge Willard “Bud” Martin
2018 – Governor Christopher Sununu
2017 – Gail Snow
2016 – Sue Meagher
2015 – Kristi Lamont
2014 – Ann Larney
2013 – Sandra Matheson

CASA of New Hampshire couldn’t serve our community without the many valuable partners who support us in our work. These businesses, organizations and people lend a hand in many ways, from spreading the word about CASA to reach more people to facilitating events. This award is given to a community partner who has gone above and beyond to help CASA of NH – this partner is consistently in our corner, and can always be relied upon to help us further our mission.

WMUR

Help comes in many forms, some obvious, some subtle, although the latter is no less impactful. Right now, CASA of New Hampshire is celebrating full training classes, the result of ongoing recruitment efforts boosted in a big way by the team at WMUR. Over and over during these last few months, we’ve heard “I saw it on WMUR” when soon-to-be and newly graduated volunteers share how they heard about us. The videos are obvious, the care that went into them and the willingness promote them, among other behind-the-scenes efforts, might go unseen, but they are a big part of our recent success. WMUR has extended CASA of NH’s reach during a critical time when we need more volunteers to meet an increasing need. We would also like to recognize Amy Coveno’s contribution’s as the former board co-chair and as a current Advisory Council member. It’s community partners like WMUR that can end up making all the difference.

Halfway between the equator and the North Pole lies the 45th parallel. Those who live and play in New Hampshire’s scenic and adventure-rich North Country have likely seen the controversial green plaque marking the spot. (Due to the Earth being not quite a perfect sphere, and also the fact that the sign has been moved and/or stolen on occasion, the exact location of the 45th parallel is a little fuzzy.)

Just north of this shifty line of demarcation, in the town of Pittsburg, can be found some of Court Appointed Special Advocate of New Hampshire’s most steadfast supporters. You might call this a tale of two bears.

Corrine Rober and Steve Baillargeon are long-time supporters and friends of CASA. Some of Corrine’s “first steps” helping CASA took place on the runway for fashion show fundraisers. In 2014, Corrine and Steve’s company, Bear Rock Adventures, launched a full-day fundraising and awareness event for CASA. Running for multiple years, these jamboree benefits offered activities and attractions for the whole family, along with some key visibility for CASA of NH.

“We’re always looking for ways to connect to the community and meet the needs in the community. There are a lot of struggles for kids in the North Country, and not a lot of support,” explains Corrine.

More recently, when the CASA Cares Gala returned live in 2022, after being held virtually during the pandemic, Corrine and Steve were large contributors to the event’s success. Not only did they donate a Bear Rock Adventures glamping and ATV package for the auction, they added to the excitement in person, and placed the winning bid for lunch and a tour of the capital building with Governor Sununu.

As a sign of their commitment, Bear Rock Adventures has also officially selected CASA as one of their charities of choice. Corrine and Steve directed their PR team to include CASA messaging in Bear Rock’s marketing, and they recently hosted an open house at the store to spread awareness. “We’ve always believed in what CASA is doing. The need for assistance for youth in the area made us decide that CASA is one organization that is really vital for our community,” says Corrine.

Additionally, Bear Rock Adventures has partnered with The Family Restored, whose mission is to strengthen and support families affected by addiction through family support groups, 12-step workshops, and scholarships to help pay for treatment and recovery housing.

A stone’s throw down the road from Bear Rock Adventures (perhaps with a stop at Moose Alley Cones for a Bear Paw sundae) is At Bear Tree Inn and Cabins, also home to Murphy’s Steakhouse. In 2002 proprietor Georgie Lyons became only the second ever CASA of NH volunteer north of Dixville Notch. As a CASA, Georgie spent three years advocating for four North Country children. “I loved the training,” she says, “and it felt really good helping the children out.”

Having stepped back from her CASA role due to the many commitments of running a business, Georgie now serves on the CASA North Country Advisory Council. “It’s disheartening to see what these kids are going through in this day and age,” says Georgie. “There’s so much more pressure and stress on children and parents.”

Her confidence in the good a CASA can do for children has kept Georgie connected with the organization for the past two decades. “It’s a great organization, and it’s so needed,” she says. From donating lodging for staff during work trips to sharing the word about CASA far and wide, Georgie plays a key part in furthering CASA’s mission in New Hampshire’s north.

While the exact location of the 45th parallel is somewhat wavering, the support of Georgie, Corrine, Steve, and others like them in the North Country is anything but. CASA of NH is so grateful for our friends in “high” places.