Join CASA of NH, a dynamic, high-energy, mission-based organization that provides volunteer advocacy for New Hampshire’s abused and neglected children. You will be joining a caring family of professionals led by a senior leadership team who values a supportive, smart, and friendly work environment, while setting high expectations. Be your best and work with the best at CASA of NH.

Role of Program Manager:

The Program Manager supervises, coaches and supports CASA Guardians ad Litem (volunteer advocates) and Peer Coordinators to oversee and implement the direct service of the CASA Program to advocate effectively on behalf of vulnerable children. CASA of NH is seeking an enthusiastic, compassionate, and organized team player for this position who thrives in a collaborative, committed environment. The position is full-time and is based in our Manchester office.

Reports To:

Program Director

Major Duties & Responsibilities:

• Assists in recruitment, interviewing, and screening of Volunteer Advocates & Peer Coordinators
• Assists in training of Volunteer Advocates & Peer Coordinators
• Supervises Volunteer Advocates and Peer Coordinators who volunteer in Family Courts
• Ensures all court case data and files are accurate and up to date
• Collaborates with community partners such as court personnel, Division of Children, Youth & Families, and others

Basic Qualifications

• Experience supervising staff and/or volunteers and empowering them in their roles
• Experience in conducting training with focused enthusiasm and energy
• Excellent oral, written and interpersonal skills
• Comfortable learning proprietary software for case tracking
• Knowledge of juvenile court/child protection system a plus
• Bachelor’s Degree
• Commitment to CASA of New Hampshire’s mission and goals
• Enjoys working in a busy, collaborative, and supportive environment

Other Information

This is a full-time, salaried position with competitive benefits, generous vacation and sick time, and paid health insurance.

Court Appointed Special Advocates (CASA) of New Hampshire strives to protect the right of our state’s most vulnerable children to live, learn and grow in the embrace of a loving family. Our trained volunteer advocates speak on behalf of the best interests of abused children who come to the attention of New Hampshire’s family courts through no fault of their own.

CASA of NH is an Equal Opportunity Employer offering a safe, inclusive, and supportive work environment where everyone is proactively engaged so that New Hampshire’s abused and neglected children benefit from increased effectiveness and alignment with our mission.

How to Apply

Submit cover letter, resume and salary requirements by email to Jonelle Gaffney  and Bernadette Melton-Plante.

Over the years, CASA of New Hampshire has been fortunate to develop partnerships with local law firms and private attorneys who graciously offer their services at no cost. While CASA has three staff attorneys who manage the legal issues of CASA’s child protection cases statewide, legal matters occasionally arise that require expertise and resources beyond our means. In FY 2021, CASA gratefully received legal services donated by the law firms of Devine Millimet, McLane Middleton, and Nixon Peabody.

For many firms, the desire to provide this type of work is rewarding, and valued within their company culture. “McLane Middleton has a strong sense that we should give back to the community where we live and work. We ask our lawyers to give 50 hours a year of pro bono services, and encourage our lawyers to get involved in their communities and serve on nonprofit boards,” explained Attorney Bill Glahn, Director in the Litigation Department at McLane Middleton.

Donating legal services can be beneficial to the firm as well. Although rare, CASA cases that reach the New Hampshire Supreme Court require assistance from larger law firms, since CASA does not have the resources or capacity to handle complex appeals. In these cases, newer associates often have the opportunity to work with experienced attorneys to write the briefs and argue the cases in front of the Supreme Court. The newer associate gains experience and CASA receives invaluable legal expertise. In FY 2021, Attorneys Bill Glahn, Andrea Schweitzer, and Lexi Cote of McLane Middleton, and Mark Knights and Nathan Warecki of Nixon Peabody provided appellate support.

CASA also seeks outside counsel on matters of immigration law which was provided by Nathan Warecki of Nixon Peabody in FY 2021. Many of CASA’s cases requiring immigration assistance involve children who were adopted into the United States from other countries and then enter into foster care. In some instances, children do not possess or have access to their immigration documents. Attorneys work with the CASA advocate and youth or child to apply to federal agencies to retrace the child or youth’s journey to the United States and to document their legal status in this country. The need to reproduce these documents is critically important to the child or youth as they seek to obtain driver’s licenses, apply for jobs, and achieve other milestones as they enter into adulthood.

CASA is also fortunate to receive legal assistance on internal organizational matters as well. Employment attorneys at McLane Middleton assisted with updating CASA’s Employee Handbook. Peg O’Brien, formerly of Devine Millimet and now McLane Middleton, provides regular support on employment law matters. Additionally, many of our past and present board members, including current Co-Chair David Eby of Devine Millimet, as well as volunteer advocates, have experience working in legal professions.

CASA of NH is extremely fortunate to have the assistance of local law firms and attorneys who believe in our mission, vision, and values. We are exceptionally grateful for the donation of their time and services to support CASA’s work advocating for the abused and neglected children in New Hampshire.

The co-chairs of CASA of New Hampshire’s Board of Directors, Amy Coveno and David Eby, collectively have 14 years of experience as members of the board. They’ve seen CASA through a period of time when it was accepting more than 90 percent of cases, to the height of the opioid epidemic when cases were coming in so fast and furious it was not possible to keep up without adding new staff and opening new offices to help manage the caseload. Last year, Amy and David served as the leaders of the board during CASA’s most challenging year to-date with the coronavirus pandemic requiring a complete shift in everything from how staff and advocates managed cases to how funding was maintained in the absence of critical in-person fundraisers. As Amy and David embark on their final year on the board, and before passing the baton to co-vice chairs Michael Burns and Terry Heinzmann, they reflect on the past year, their goals for 2021-22 and their favorite memories from their time with CASA.

What has impressed you the most about the work CASA has done in the last year? 

Amy: The organization’s ability to pivot. Not just the board but the advocates and the leadership. In a year where the ground was constantly shifting, CASA proved itself to be flexible and creative and committed to the mission. Going virtual but still staying connected and vibrant was truly amazing.

David: I would have to say the way our entire staff stepped up to the challenge COVID presented. Much of the work of CASA requires in person meetings and back and forth dialogue. Our staff shifted this paradigm beautifully with Zoom meetings and through other remote and virtual settings. CASA is fortunate to have such a dedicated group of professionals, all of whom continue to launch themselves into their tasks with enthusiasm and pride, with the common goal of serving our CASA kids.

What are your goals as the leaders of the board for this next year? 

Amy: To help the next co-chairs ramp up and feel confident about the roles they are stepping into; to continue to fundraise in this shifting world; and get back to more face-to-face time with our supporters and donors.

David: We have a strong and vibrant board, with members from around the state and with varied backgrounds. This did not happen by accident. A charitable board by definition needs to evolve and bring in new people, as board members roll off. We are constantly looking for new members who are leaders in their community and in their respective fields of work. Our goal for this year was to bring in another strong group, and we recently voted to bring on 5 new members. With the addition of Paul Chant, Mike Ambrogi, Nancy Sampo, Karen Borgstrom and Tom Stevens, I believe our board is stronger than ever.

Looking ahead, as a Board we will be more aware than ever of the need to reach out to our donors, and to focus on our fundraising efforts so that we continue to push to reach 100% of the New Hampshire kids who need us.

A favorite memory or memories from your time on the CASA board?

Amy: Snowfest will always top my favorite memories! It is the perfect event that allows for socializing and advocating with all the layers of the organization. And we are treated like KINGS. My all-time favorites are the cheating firefighters at snow golf and the fierce competition with the Milford Rotary guys.

David: I have thoroughly enjoyed my many years on the Board, so this is a tough question to answer.  But, I can say that some of my fondest memories have come from our annual Board Retreat meetings. Every year, we gather as a Board with senior staff members, to look at the work we do, our goals for the next year, and how we might get there. And, although these are working retreats, we make time to get to know each other and have some real fun too. I believe one reason our Board is so strong is because of these annual meetings, and I look forward to our 2021 retreat, right around the corner!

John McDermott Champion of Children Award

John McDermott was a man whose life was committed to changing the future for New Hampshire’s youth. He spent his entire career in law enforcement and juvenile justice working diligently to improve the lives of children. John knew and believed the committed work of one or many could, and would, change the course of events and impact generations to come. John McDermott’s life was an
example of how relentless advocacy can move mountains and turn the thinking of a single child in need around. The John McDermott Champion of Children Award is an annual award that celebrates the work of one person whose tireless advocacy has influenced the lives of many.

John’s hand print will forever remain on the hearts of all of us here at CASA.

2021 Honoree: Lou Catano

Past honorees:

2020 –Sylvia Gale (Posthumous)
2019 – Judge Willard “Bud” Martin
2018 – Governor Christopher Sununu
2017 – Gail Snow
2016 – Sue Meagher
2015 – Kristi Lamont
2014 – Ann Larney
2013 – Sandra Matheson

 

Linda Egbert Outstanding Advocate Award

In September of 2017, CASA of New Hampshire unexpectedly lost a dear friend and outstanding advocate – Linda Egbert of North Hampton. A dependable, compassionate and a true champion for the children she worked with, Linda touched the lives of 26 children over her 10 years as an advocate. Linda was also a longtime member of our CASA Cares and Spring Fashion Show committees. Her dynamic personality and passion for CASA is deeply missed. With the generous support from Linda’s husband and family, CASA is honored to announce the creation of the Linda Egbert Outstanding Advocacy Award. The recipient exemplifies the role of the CASA volunteer – someone who has gone above and beyond in their advocacy work and made a tremendous impact in the lives of children.

2021’s Honoree: Mark Linehan

Mark Linehan is described by his program manager Shiloh Remillard as a committed, kind, hardworking, dedicated advocate. He is non-judgmental and is empathetic to the trauma in which the children he works with have been subjected to.

And he is always willing to lend a helping hand. As a Peer Coordinator for several advocates Mark offers knowledge and experience from his years of volunteer experience with CASA.

As an advocate, he provides a strong voice for the child, something he can do because of his natural talent to build relationships and a rapport with all of the children he works with. While he has done an admirable job working with children and youth of all ages, Shiloh says he has a particular talent for working with teens and always ensures that the children and youth he advocates for feel supported, heard and cared for.

Mark has been an advocate for nine years and in that time has volunteered to help 12 families with 31 children.

In his nomination, the writer shares a story about Mark’s unflagging commitment to his cases, including one particular case that involved seven children who ended up in numerous placements across two states despite having a deep connection and bond with their guardian who was trying but struggling to meet all of their needs.

“The children were aware they each had issues and they all had strong bonds with each other and their Grandfather.  Mark continued to advocate for therapy for the children, education for the Grandfather, sibling visits/contact among the children and ongoing services for the family once the children were reunified,” his nomination reads. He was able to look past the dysfunction and messiness of their lives and see what was in the children’s best interest, which was staying with a family that has lots of love, with a Grandfather who better understood how to parent teenagers, as well as, ongoing support from family services to start helping the family heal from the trauma they all had experienced.”

Mark remained committed to all seven children throughout the case, driving thousands of miles, spending hundreds of hours visiting and writing court reports and emails, making sure each child’s individual voice was represented so the best outcome could be written.

In a recommendation letter to go with his nomination, one peer reflected on Mark’s dedication to this same case.

“I see the compassion that Mark has for each child as if they were his own grandchildren,” the letter says. “Each child looks forward to seeing him. Each child knows that they can speak to Mark by phone day or night. Whatever the outcome of this case, it is clear that Mark’s passion is selflessness and that it is focused on each child’s safety, permanency and well-being.”

Congratulations, Mark, on a job well done!

Congratulations to the 12 other 2020 nominees: Dianne Macon, Mary Brown, Lisa Davis, Sharon Rohlfs, Anne Ambrogi, Karen Leavitt, Mike Davis and Jeanmarie Foisie. And thank you to our esteemed panel of judges: The Hon. John Emery, Clair Cushman, Lou Catano, Stephen Egbert and 2020 Honoree Mike Laroche.